Return and Refund Policy

Thank you for shopping with us. We strive to provide our customers with the highest quality disposable vape products and excellent service. Please read our Return and Refund Policy carefully before making a purchase. By placing an order, you agree to the terms below.

1. Eligibility for Returns

Due to the nature of disposable vape products and for health, safety, and hygiene reasons, we do not accept returns of opened or used items under any circumstances. Returns are only eligible if:

• The product is defective upon arrival.

• The wrong item was sent.

• The product arrived damaged in transit.

To be eligible, items must be unused, unopened, and in their original packaging.

2. Time Frame

• Customers must request a return within 7 days of delivery.

• Requests made after this period cannot be accepted.

3. Return Process

• Contact our customer service team at [support email/phone] with your order number, proof of purchase, and a description of the issue.

• Our team will review your request and provide return instructions if applicable.

• Customers are responsible for return shipping costs unless the item was sent incorrectly or arrived defective/damaged.

4. Refunds

• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–10 business days back to the original payment method.

• Shipping costs are non-refundable.

5. Exchanges

We do not offer direct exchanges. If you wish to replace an item, you will need to complete the refund process (if eligible) and place a new order.

6. Non-Returnable/Non-Refundable Items

• Opened or used disposable vapes.

• Products without original packaging.

• Sale or clearance items.

7. Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

• Email: [[email protected]]

• Phone/Whatsapp: [+1-5173034377]